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Creadigol Colwyn Creative CIC

Company Number: 16701322
Policy Owner: Board of Directors
Approved Date: May 2026
Review Date: May 2027
Version: 1.0

1. POLICY STATEMENT

Creadigol Colwyn Creative CIC (“we”, “us”, “our”) is a Community Interest Company registered in England and Wales.

Company Number: 16701322
Registered office: 24 Station Road, Colwyn Bay, Conwy, LL29 8BU

We are a community-focused organisation delivering creative workshops, events, and projects.

If you have any questions about this policy or your data, please contact us: Email: info@creadigolcolwyncreative.co.uk

2. WHAT INFORMATION WE COLLECT

We may collect the following personal data:

Name
Email address
Telephone number
Booking or enquiry details
Information provided through forms (e.g. workshop sign-ups)

We may also collect limited technical data (such as cookies and website usage).

3. HOW WE USE YOUR INFORMATION

We use your personal data to:

Respond to enquiries
Manage bookings, workshops and events
Communicate about projects you are involved in
Send updates (only where you have agreed or it’s relevant)
Improve our services and website

Our lawful bases for processing include consent and legitimate interests.

4. WORKING WITH CHILDREN & FAMILIES

As part of our work, we deliver activities for children and young people.

We only collect necessary information for participation
Parental/guardian consent is obtained where required
Information is handled in line with our safeguarding practices

5. HOW LONG WE KEEP YOUR DATA

Enquiries: up to 12 months
Project/workshop participants: up to 3 years
Mailing lists: until you unsubscribe

We securely delete data when it is no longer needed.

6. SHARING YOUR INFORMATION

We do not sell your data.

We may share your information with:

Trusted service providers (e.g. website, email or booking platforms)
Delivery partners where necessary for a project

All third parties are required to keep your data secure.

7. COOKIES

Our website may use cookies to improve your experience.

Essential cookies help the site function
Optional cookies help us understand how the site is used

Where required, we will ask for your consent.

8. YOUR RIGHTS

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion
Restrict or object to processing
Withdraw consent at any time

You can also complain to the Information Commissioner’s Office if you areunhappy with how we use your data.

9. HOW WE KEEP YOUR DATA SAFE

We take appropriate steps to protect your data, including:

Secure systems and password protection
Limiting access to authorised people
Regular review of our processes

10. CHANGES TO THIS POLICY

We may update this policy from time to time. Updates will be posted on this page.

11. CONTACT

If you have any questions or requests:

Email: info@creadigolcolwyncfreative.co.uk

Address: Creadigol Colwyn Creative, 24 Station Road, Colwyn Bay, Conwy, LL29 7BU